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RCS Message.in

Industry solutions

RCS experiences for every industry.

Explore practical message examples for your business — from product discovery to appointment reminders.

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Examples adapted to your approved use case.

Retail & E-commerce

Order updates, product discovery and offers that customers can act on from the message.

Example messages

  • Order confirmation and shipping updates with a “Track order” button.
  • A carousel of new arrivals with “View product” links.
  • Back-in-stock alerts sent to customers who opted in.

Typical formats:Rich cardsCarouselsOpen-URL actions

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Illustrative example

Education

Admissions, fee and event communication for schools, colleges and universities.

Example messages

  • Admission deadline reminders with “Apply now” and “Call admissions” buttons.
  • Fee due reminders that link to the payment page.
  • Campus event invitations with “Add to calendar”.

Typical formats:TextRich cardsCalendar and dial actions

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Illustrative example

Healthcare

Appointment reminders and practical information from a verified clinic or hospital sender.

Example messages

  • Appointment reminders with “Confirm” and “Reschedule” replies.
  • Directions to the hospital with a “View location” action.
  • Health-camp announcements sent to registered patients.

Typical formats:Suggested repliesLocation and calendar actions

Discuss HealthcareSee message formats
Illustrative example

Automotive

Service reminders, test-drive bookings and model launches for dealerships.

Example messages

  • Service due reminders with “Book a slot” and “Call workshop”.
  • A model carousel with brochure links and test-drive booking.
  • Insurance renewal reminders that link to the renewal page.

Typical formats:CarouselsImagesDial and URL actions

Discuss AutomotiveSee message formats
Illustrative example

Real Estate

Property showcases and site-visit scheduling for developers and agents.

Example messages

  • Project images in a carousel with “Request call back”.
  • Site-visit scheduling with location and calendar actions.
  • Brochure and floor-plan links sent on request.

Typical formats:CarouselsMediaLocation and calendar actions

Discuss Real EstateSee message formats
Illustrative example

Travel & Hospitality

Booking details, check-in information and trip updates in one conversation.

Example messages

  • Booking confirmation with itinerary details and a “Manage booking” link.
  • Check-in reminders with directions to the property.
  • Trip change alerts with options to call support.

Typical formats:Rich cardsURL and location actions

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Illustrative example

Financial Services

Account and transaction notifications from a sender customers can recognise.

Example messages

  • Payment-due reminders that link to the official payment page.
  • Transaction alerts with “Call support” for anything unexpected.
  • Account and statement updates with a link to the secure login page.

Typical formats:Basic messagesRich cardsDial and URL actions

Discuss Financial ServicesSee message formats
Illustrative example

These flows are examples, not results from specific customers. Promotional and transactional messages are handled as different traffic types, and every flow should respect your customers' consent and opt-out choices.

Have a different use case in mind?

Describe it and we'll suggest suitable message formats, flows and reporting.

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