RCS Business Messaging in Hyderabad
RCS Message.in is run by 1by0 Solutions from Hyderabad. This page answers one question for marketing and operations teams: what you need to launch an RCS campaign, and whether to send from our panel or connect your own software.
Onboarding
What your team needs to launch
Before the first campaign, your brand is verified and your RCS agent is launched. Our team guides each step; the onboarding and brand verification guide lists the brand assets and accepted business documents.
1. Verify your brand
Share your company details, brand assets and an accepted document showing your legal business name and business address. Google and each carrier you select review your brand and RCS agent before launch.
2. Confirm customer consent
Send messages only to customers who agreed to receive them. Keep consent records and honour opt-out requests.
3. Get templates approved
Every campaign message is sent from an approved template, so plan your first messages early.
4. Send and measure
Send your campaign from the panel or API and follow delivery reports for each message.
Sending hours: Transactional RCS messages can be sent 24×7. Promotional RCS messages can be sent between 7:00 AM and 10:00 PM IST. Promotional RCS messages submitted outside this window are rejected, and their credits are returned to your account. These are sending hours. Actual delivery depends on recipient availability, device/network support and provider processing.
Campaign formats
What your campaigns can include
Basic text
Short messages from your verified sender profile with your name and logo.
Rich cards
An image or video with a title, text and buttons in one card.
Carousels
Several cards side by side, for example products, courses or properties.
Replies and buttons
Suggested replies, and buttons that call, open a website, show a location or add a calendar event.
Messages reach phones where the messaging app supports RCS, RCS is switched on and your agent is launched on that carrier. See every format.
Panel or API
Send from the panel, or connect your software?
Both use the same approved templates and message formats. The difference is who starts each send: your team, or your own system.
Customer panel
Choose it when
- Your marketing or operations team plans and sends campaigns
- Messages go out on dates you choose, not when something happens in another system
- You don't have developers available for an integration
You need
- Approved templates
- An opted-in recipient list
Reports: Campaign reports in the panel show the delivery status of each message.
JSON API
Choose it when
- Messages should go out automatically when something happens in your CRM, app or order system
- Each message is personalised from data your system already holds
- Your systems need delivery reports to update their own records
You need
- A developer to connect your system
- A public HTTPS webhook for delivery reports
- Approved templates
Reports: Delivery reports and template approval updates are posted to your webhook.
For technical details, see the API and webhook overview. Not sure? Tell us how your campaigns are planned today and we'll suggest where to start. Message pack rates are on the pricing page.
Before you enquire
Your enquiry checklist
Have these ready and we can plan your first campaign in one conversation.
Brand website
The website your customers know you by. It's part of brand verification.
Audience consent
How your customers agreed to receive messages from you, for example an enquiry form, purchase or registration.
A sample message
One message you would like to send, with the buttons you have in mind.
Expected volume
Roughly how many messages you plan to send per campaign or per month.
Don't include customer lists or documents in the enquiry form; share documents with our team during onboarding.
Contact our team
1by0 Solutions, 2nd Floor, Sriven MallBachupally Rd, Opp HDFC Bank, MiyapurHyderabad, Telangana 500049Support is available 24/7, every day. We typically respond to enquiries within 24 hours; for urgent matters, please call us.